We recently updated the UPcarparts online store to enhance your shopping experience. As we implement these changes, we understand that questions and concerns may arise. This FAQ article is designed to provide you with insight into the changes we’ve made and showcase the website’s noteworthy features and updates. Explore the updates and don’t hesitate to reach out - we’re here to make your experience seamless and enjoyable.

What improvements can we expect to see on the website?
The updated UPcarparts has an enhanced user experience, improved search functionality, streamlined product categories based on popular classic car models for finding your parts easier and faster, and more. We have also added more digital payment options like Apple Pay, Google Pay, and Shop Pay for a more enhanced checkout process.

Why are user accounts being deleted?
UPcarparts is transitioning to a new and improved platform to enhance your shopping experience and to protect your personal information.

When will my account be deleted?
Your account information was deleted from the previous version of the platform and is no longer accessible. We kindly suggest reregistering to enhance your shopping experience at our account login page.

What happened to my personal information and order history in my account from the previous version of the platform?
All information that was in the previous version of the platform account was securely deleted. UPcarparts did not retain any information.

I placed an order before the website update. Do I need to submit that order again?
No, you do not have to submit the order again.

Will I be able to request information on orders that were placed through the old site?
Yes, please contact customer service to request order information.

Who can I contact if I have more questions?
If you have additional questions or need assistance, please reach out to our customer service team via email at antique@upauto.com.

Where did the My Garage function go? 
Unfortunately, the My Garage function is no longer available on the updated website, but you can still search for products via Year/Make/Model & search function.

What’s next for UPcarparts?
UPcarparts will continue to grow as we consistently add new products, technical details, and quality content. We will continue to be a leader in the classic car & truck aftermarket parts community and provide customer service that is second to none.